WiniGreat Privacy Policy

We respect your privacy and are committed to protecting the personal data you share with us when you play at WiniGreat. This Privacy Policy explains how we at WiniGreat collect, use, store and safeguard your information when you access winigreat.com, register an account, make deposits, claim a winigreat casino bonus, or use our sportsbook and games. By creating an account, you agree to the practices described below. This document applies to all players using WiniGreat casino online, including those accessing our desktop site, mobile web platform, or dedicated app.

Who We Are

WiniGreat is owned and operated by VINNIGREAT LIMITED, registration number 139105, registered at Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH 96960. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202607054-FI2. If you have questions about how we handle your personal data, you may contact our support team at [email protected].

Information We Collect

When you register for winigreat casino or use our services, we collect several categories of personal information to verify your identity, process transactions, and provide you with a secure online casino winigreat experience.

We collect your registration details, including your full name, date of birth, residential address, e-mail address, username and password.
We collect financial information related to deposits and withdrawals made through Interac, Visa, Mastercard, Apple Pay or Google Pay.
We collect identity verification documents, such as proof of identity and proof of address, and in some cases the front and back of your payment card, as part of our KYC procedures.
We gather technical data such as your IP address, device type, browser information and login activity, including whether you access winigreat login through desktop, mobile web or our app.
We record your gaming activity, including deposits, wagers, bonus usage, loyalty points earned and winigreat bonuses claimed, to administer our Loyalty Program and VIP Program.
We collect communications you send to our 24/7 live chat or e-mail support team.

How We Use Your Information

At WiniGreat, we use the information we collect for a number of important purposes connected to running our platform safely and lawfully.

We use your data to create and manage your account, process deposits and withdrawals, and verify your identity before your first withdrawal.
We use your information to administer bonuses, including the welcome bonus, weekly offers such as Monday Coffee and Wednesday Magic, VIP league bonuses, and winigreat casino bonus promotions generally.
Here at WiniGreat, we use your activity data to calculate loyalty points, cashback, and level-up rewards within our VIP Program.
We use contact details to send you service messages, promotional offers, and updates about new winigreat slots, tournaments and winigreat live casino features, where you have agreed to receive marketing communications.
We use technical and behavioural data to detect fraud, prevent money laundering, and comply with our licensing obligations under Anjouan law.
Our WiniGreat team uses support correspondence to resolve account issues, including access problems flagged by our login troubleshooting system, such as VPN or proxy-related access denials.

Legal Basis for Processing

We process your personal data because it is necessary to perform our contract with you as a registered player, to comply with legal and regulatory obligations under our gaming licence, to protect our legitimate business interests in preventing fraud and abuse, and, where applicable, because you have given your consent, for example to receive marketing communications about winigreat bonuses.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties in the following circumstances:

We share data with payment providers processing Interac, Visa, Mastercard, Apple Pay and Google Pay transactions through our INSTANT PAY cashier.
We share information with identity verification and anti-fraud service providers to complete KYC checks.
We may disclose data to our licensing authority, the Government of the Autonomous Island of Anjouan, or to an approved Alternative Dispute Resolution service if a complaint is escalated.
We may share information with our affiliate programme, wgaffiate.com, strictly for tracking referrals, not for independent marketing use by affiliates.
We may disclose information where required by law, court order, or regulatory request.

Cookies and Tracking Technologies

Our WiniGreat platform uses cookies and similar technologies to operate winigreat casino games, remember your preferences, and analyse how you use our site. You can manage cookie settings through your browser, though disabling certain cookies may affect your ability to use some winigreat casino games or features, including two-factor authentication through an authenticator app.

Data Security

We are committed to protecting your data through appropriate technical and organisational measures. We at WiniGreat use encryption, secure servers, and restricted internal access to safeguard personal and financial information. While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure, and we encourage you to use a strong, unique password for your account.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with our legal, regulatory, and anti-fraud obligations under our Anjouan licence. Financial records related to deposits, withdrawals and winigreat bonuses may be retained longer where required by applicable law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We respect these rights and will respond to legitimate requests submitted to our support team.

You have the right to request access to the personal data we hold about you.
You have the right to request correction of inaccurate or incomplete information.
You have the right to request deletion of your data, subject to our legal retention obligations.
You have the right to withdraw consent to marketing communications at any time.
You have the right to lodge a complaint with our licensing body or an approved Alternative Dispute Resolution service if you believe we have mishandled your data.

Account Changes and Restrictions

We allow one account per player. The e-mail address registered with WiniGreat cannot be changed by you directly; only our support team can update it upon verified request. This measure helps us maintain accurate records and protect your account from unauthorized access.

Children's Privacy

Our services at WiniGreat are intended only for individuals of legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that a minor has registered an account, we will take immediate steps to close it and delete associated data where legally permitted.

International Data Transfers

Because WiniGreat operates internationally, your data may be processed and stored in locations outside your home country. We take appropriate steps to ensure that any such transfers maintain a comparable level of protection to that described in this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of winigreat casino after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or your rights as a WiniGreat player, please contact our support team through 24/7 live chat or by e-mail at [email protected]. We are here to help with any privacy-related concerns regarding your use of WiniGreat.